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Mediation or a mediated settlement serves to get those involved parties talking towards a mutually agreeable conclusion and is usually from a stand off starting position.
The Mediator should be a well skilled and unbiased individual, who brings past experience, common logic and an objective approach whilst understanding the claims of both parties.
Benefits of mediation are not cast iron guaranteed but include:-
Less expensive, as a rule, than the formal legal process.
Can be made bespoke.
Greater control.
Speedier conclusion.
Satisfaction can be agreed face to face, or not.